Updated March 17, 2020
A Note to Our Members
SCI REMC understands the importance of the critical services we provide to our members. We are focused on maintaining a healthy workforce and keeping our personnel available so that we can continue to provide the electric and fiber/internet service you expect from us. Effective March 18, we are closing the SCI REMC lobby to the public until further notice. Please know that SCI REMC is still here working for you.
Many of our members may face financial uncertainty due to the coronavirus pandemic. SCI REMC will do everything we can to help, including allowing extra time for payments. We encourage members to call the SCI REMC office if you are faced with financial hardship. We have suspended the disconnection of electric and fiber/internet services for non-payment. SCI REMC will continue to reevaluate as the coronavirus situation evolves, but urges members to keep their account in good standing to avoid large bills or disconnection when the disconnect suspension is removed.
We have a variety of tools in place for members to access electric and fiber/internet accounts remotely, including:
Visiting www.sciremc.com (and clicking Electric Bill Pay)
Downloading the SCI Connect app
Calling 765.342.3344 (automated credit/debit payments 24/7)
(Autopay options are also available through Electric Bill Pay)
Visiting www.sciremc.com (and clicking Fiber Bill Pay)
Calling 765.342.3344 (Monday-Friday 7:30am-7:00pm)
(Autopay options are also available through Fiber Bill Pay)
Contact Center for Electric & Fiber/Internet:
Our contact center will remain open Monday-Friday from 7:30am-7:00pm to assist members by phone and can be reached at 765.342.3344 or 800.264.7362.
Mail/Drop Off Payments:
Payments can also be placed in our drop box (checked daily) located at the northeast corner of the building or mailed to:
SCI REMC c/o Remittance
300 Morton Ave.
Martinsville, IN 46151
As we monitor information on the pandemic, we will communicate any changes to this plan. We appreciate your patience with us as we continue to serve you during this challenging time. We ask that you take everyday precautions to protect yourself and others.