Periodically your co-op likes to remind our members of some simple tips to keep your personal information safe:
- SCI REMC will never call you to demand payment on very short notice. In fact, you should be suspicious of anyone that calls you and asks you to get a prepaid credit card, or to wire them money electronically to pay your electric bill.
- Scammers can program their phone to have the caller ID say "SCI REMC." Be wary of scams in which callers pretend to be an authorized representative. Scammers will sometimes change their caller ID to disguise their real identity to trick you into giving away valuable information and money.
- If at any time you are suspicious of a caller claiming to be from SCI REMC, hang up and contact SCI REMC directly at 800-264-7362. Don't call them back on the number they give you.
How do These Scammers Work?
You should be aware of telephone, mail, email, door-to-door, and other in-person scams that involve criminals posing as SCI REMC representatives and demanding immediate payment or personal information.
1. Impersonating employees over the phone, in-person, or by other means.
2. Targeting vulnerable demographics, including senior citizens and non-native English speaking persons.
3. Using advanced tactics, such as playing a telephone recording that sounds like us.
4. Threatening to disconnect or suspend utility service if immediate payment is not received.
What Should you Do?
1. Hang up the phone, or close the door, and call us.
2. Do not give the caller or visitor a prepaid card, wire transfer, or any other form of payment that may be difficult for law enforcement officials to trace.
3. REPORT IT. Contact your local police and contact the
Federal Trade Commission or call 1-877-FTC-HELP (1-877-382-4357).