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FAQs

Questions from SCI REMC Members
 

FAQs

Brochures

 

CAPITAL CREDITS

What are Capital Credits?

South Central Indiana REMC is a non-profit, member-owned cooperative. The difference between income and expenses at the end of the year is allocated to member-owners with electric service during that year in the form of capital credits.

How do Members receive Capital Credits?

The REMC Board of Directors decides if the cooperative is in a sufficient financial position to pay capital credits. They then decide what year(s) to pay. When capital credits are paid back, it is called a capital credit retirement. All members who had service during the years retired will receive a capital credit payment. If the amount is over $5.00 the members will receive a check. Members who have an active electric account will receive a bill credit if the retirement amount is under $5.00.

What has SCI REMC refunded in Capital Credits?

Capital credits through 1981 and 1997-2009 have been refunded. Also, a percentage of the capital credits in 1982-1995 and 2010-2011 has been refunded.

How do I know if I qualify for a Capital Credit?

Every member of the REMC qualifies for capital credits. Capital credits are allocated to you every year based on the amount of your total electric bills for the year compared to the cooperative's margins for that year. If the cooperative does not generate margins, or has negative margins in a particular year, no capital credits will be allocated. When the REMC pays or retires capital credits, specific years are selected to be retired. If you received electric service from the REMC during any of those years, you will be entitled to a refund. The refund may come as a check or appear as a credit on your electric bill.

CO-OP

What is a Cooperative? 

Webster defines a cooperative as "an enterprise or organization owned by and operated for the benefit of those using its services." In other words, the REMC is owned by and operated for those who receive electric service. The cooperative cannot deny service to anyone living within the boundaries of the service area regardless of race, creed, religion, sex, country of origin or any other legally defined reason. Each member of the REMC owns a portion of the business and as a owner has a right in making decisions on how this business is operated.

Are we a Co-op or a Corporation? Not sure we can be both.

SCI REMC is a member-owned cooperative and a non-profit business. Like other types of cooperatives, SCI operates under a set of bylaws. As a member-owned cooperative, there are guiding principles SCI follows. These include open membership with no political or religious discrimination; democratic control on a one-member, one-vote basis; return of net earnings to members proportionally to their patronage (capital credits); education of members; and cooperation with other cooperatives.

DEPOSIT

What can you tell me about deposits?

A billing deposit may be required of $200 or $400. A deposit is only required after our office performs an online credit check. This deposit will be held until the member has paid their bill by the due date for 12 consecutive months, and it will then be refunded to the account balance. (Prepaid Electric does not require a deposit.)

Will we get our deposit back or how does that work?

A billing deposit may be required of $200 or $400. This deposit will be held until the member has paid their bill by the due date for 12 consecutive months, and it will then be refunded to the account balance.

ELECTRIC BILL

What do the various cost components of my electric bill mean?

Your electric bill is broken down into 5 components:

  1. Purchased Power - this is the actual cost of the electricity you use that we purchase from Hoosier Energy or the actual cost to generate your electricity.
  2. Hoosier Energy Adjustment - this item is sometimes referred to as the Purchased Power Tracker, and reflects any market-related increase or decrease in the cost of purchased power.
  3. SCI Distribution Cost - this is the cost of delivering the electricity to your home.
  4. Basic Service Charge - this includes the costs to maintain the power lines and equipment and the preparation and processing of your electric bill.
  5. Operation RoundUp - the amount rounded up to the next highest dollar amount on your bill. The extra cents go directly to the SCI Membership Community Fund for community grants.
     

Where do I find the Statement ID Number on my electric bill?

The statement ID appears in the upper right-hand corner of your monthly REMC bill.

How is my monthly total bill calculated?

Your electric bill is broken down into 5 components. Each component is multiplied by the total kwh usage reflected on the billing statement.​

  1. Purchased Power - this is the actual cost of the electricity you use that we purchase from Hoosier Energy or the actual cost to generate your electricity.
  2. Hoosier Energy Adjustment - this item is sometimes referred to as the Purchased Power Tracker, and reflects any market-related increase or decrease in the cost of purchased power.
  3. SCI Distribution Cost - this is the cost of delivering the electricity to your home.
  4. Basic Service Charge - this includes the costs to maintain the power lines and equipment and the preparation and processing of your electric bill.
  5. Operation RoundUp - the amount rounded up to the next highest dollar amount on your bill. The extra cents go directly to the SCI Membership Community Fund for community grants.

MISCELLANEOUS

What causes power surges or "blinks"?

Causes outside the home:

  • bad weather
  • birds and animals in power lines
  • equipment accidents involving utility poles and lines
  • neighbors using large electric equipment
  • normal utility operations that keep power safe and reliable

 

Causes inside the home:

  • faulty wiring, loose connections or poor grounding
  • operating of heating and air conditioning systems
  • major appliances or other large motors switching on and of

 

A single surge can seriously damage or completely destroy home equipment in an instant. That's why it's important to protect your home wiring, appliances and electronics from surges, avoiding costly equipment repairs or replacement.

PRODUCTS

How do Heat Pumps work?

Heat pumps are electric devices that capture the heat that occurs naturally in the atmosphere, the ground or in water to heat and cool your home without flames, fumes or odors. An air-source heat pump transfers heat from the outside air into your home while a geothermal heat pump transfers the heat from the ground into your home during the heating season. During the cooling season the air source heat transfers heat from your home to the air outside and the geothermal heat pump transfers the heat from inside your home to the ground. Call SCI and request a copy of the booklet Advanced Technology Heat Pumps to answer all of your questions.

Consider the retail cost of appliances and electronics found in the typical home. Repairing or replacing any of these items can be expensive. Even if homeowner's insurance covers some of the damage, most policies have deductibles ranging from $250 to $1,000 for each occurrence. Protection for your home equipment represents a tremendous value when compared to the cost of repair, replacement, inconvenience and frustration that equipment failure can cause.

Can I purchase my Meter Base from SCI REMC for my SCI REMC service?

Yes - meter bases can be purchased from the REMC office.
The following list shows the prices of different types of meter bases:

  • 100 Amp $27.64 (including tax) 
  • 200 Amp $34.83 (including tax) 
  • 320 Amp (includes lugs) $212.34 (including tax)
  • 200 Amp Double Gang $177.51 (including tax)
  • 100 Amp Double Gang $159.54 (including tax)

 

If a meter base is purchased from SCI REMC, please retain your receipt. Should you need to return the meter base and expect a refund, you must return the product in the box with the receipt.

Note:
1. 200A and 320A meter bases are utility grade and unavailable through retail.
2. All other metering applications will be billed through the Engineering Department.

What does it cost for a Security Light?

Monthly Rate
100-Watt High-Pressure Sodium Vapor $9.96   
200-Watt High-Pressure Sodium Vapor $19.85     
175-Watt Mercury Vapor $13.12              
400-Watt mercury Vapor $26.83  
60-Watt LED $9.96

We also offer decorative lights.

Security light usage does not register through the meter, therefore the charge is a flat fee per month that includes the light and its electrical usage. There is no on or off switch. The security lights are light sensitive. Security lights come on at dusk and go off at dawn. Security lights can be installed on existing SCI poles with the approval of the Engineering department. If there are no acceptable existing poles to install the light on, the engineer will make the determination of the size and cost of the pole to be set for the required light. The customer will be notified of this cost prior to the onset of the job. South Central Indiana REMC will install, maintain and remove South Central Indiana REMC security light equipment only.
 

TRANSFERRING/CONNECTING SERVICE AND MOVING

What is required to have an existing service put into a different name?

Requirements:

  • Completion of a service application
  • Proof of identification
  • Payment of a $50.00 non-refundable service fee
  • A deposit of $200 or $400 may be required depending on the results of a credit check.
  • Provide meter number or address of service
     

 

What is required to get electric service to a new home that we are building?

Requirements:

  • Completion of a service application
  • Proof of identification
  • Payment of a $50.00 non-refundable service fee
  • A deposit of $200 or $400 may be required depending on the results of a credit check.
  • Sign an underground agreement

Additional information that may be required:

  • Permit number
  • Signed Right of Way Easement
  • Copy of Warranty Deed with legal description of property
  • Nearest neighbor and intersection to the proposed service location
  • The paperwork and fees are required before the Service Request can be routed on to the Engineering Department for staking of the job.

 

Should I contact the office if I move off REMC lines?

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